Pricing

Upgrading your Time Doctor plan can be done easily within the web application, under the Billing page by editing the ‘Plan’ under the Billing Details. You may select from any of our 3 subscription plans on the same page.

Time Doctor offers monthly and annual billing options. Customers who pay annually receive two months free, a 16.6% discount on the monthly price. Monthly and annual payments are charged at the end of the trial period. We accept payments from major credit card providers including, Visa, Mastercard, American Express, and Discover. For more billing FAQs visit us here.

Yes, Time Doctor offers a full refund within the first 30 days of service (service period starts once you become a paying customer after the 14 day free trial.) Refunds requested outside of the first 30 days will be reviewed and assessed for special circumstances including, service interruptions or if you previously requested to cancel your account and it was not deactivated.

Our billing system automatically computes for a prorated amount when adding or deleting a user after the payment was made. Adding user(s) will generate charges that will reflect on the next billing statement. Deleting users will not generate credits and there are no refunds for users removed mid billing cycle.

Certain US states and international countries are subject to a required sales or consumption tax. If your subscription includes sales tax, VAT, GST, or comparable consumption taxes, you will see the amount applied on the checkout page when making a purchase.